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We are seeking a highly organized, efficient, and detail-oriented Clerk Typist to join our growing remote team at Positive Behavior Steps. In this role you will be responsible for providing essential clerical and typing support to our administrative and clinical teams, ensuring accurate documentation, timely correspondence, and efficient record management. Your reliability and precision will play a key role in supporting the smooth day-to-day operations of our behavioral health organization.

Location: United States (Remote)

Key Responsibilities

Type, format, and proofread a variety of documents including reports, correspondence, forms, clinical notes, and organizational materials
Accurately enter and maintain client records, program data, and administrative information in company systems and databases
Prepare and distribute internal and external communications including emails, memos, and letters
Maintain organized and up-to-date digital and physical filing systems in compliance with company policies
Assist with the preparation of meeting agendas, minutes, presentations, and supporting documentation
Review documents for accuracy, completeness, and proper formatting before submission or distribution
Handle incoming and outgoing correspondence and route documents to the appropriate departments
Support clinical and administrative teams with typing, transcription, and document processing tasks
Respond to internal requests for documentation and information promptly and professionally
Handle all client and organizational data with the highest level of confidentiality and in compliance with HIPAA and applicable privacy regulations
Identify opportunities to improve clerical and documentation processes and communicate recommendations to management
Provide general administrative and operational support as required

Qualifications & Skills

High school diploma or equivalent required; associate's or bachelor's degree in business, healthcare administration, or a related field is a plus
0–2 years of experience in a clerical, typist, administrative, or related role
Excellent typing speed and accuracy with a minimum of 50–60 WPM
Strong attention to detail with a high level of accuracy in typing, data entry, and document preparation
Proficiency with Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
Experience with electronic health record systems or document management platforms is a plus
Strong organizational and time management skills with the ability to manage multiple tasks and meet deadlines
Excellent written and verbal communication skills with a professional tone
Self-motivated, reliable, and able to work independently in a remote environment
Ability to handle sensitive client and organizational information with discretion and professionalism
Genuine passion for behavioral health, wellness, and making a positive impact in the community
Bilingual skills are a welcome bonus

What We Offer

Competitive salary with performance-based incentives
Comprehensive health, dental, and vision benefits package
Paid time off and company holidays
Flexible remote work schedule
Specialized training and onboarding support in behavioral health operations
Opportunities for career growth and advancement within the organization
A compassionate, inclusive, and mission-driven work environment
Ongoing professional development and continuing education opportunities
Employee wellness programs and work-life balance initiatives

Equal Opportunity Employer

Positive Behavior Steps is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace where every team member feels valued, respected, and empowered to make a meaningful difference in the lives of those we serve.

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