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We are seeking a highly organized, detail-oriented, and reliable Data Entry Associate to join our growing remote team at Positive Behavior Steps. In this role you will be responsible for accurately entering, maintaining, and managing client and organizational data across multiple systems and databases to support our behavioral health programs and daily operations. Your precision and dedication will directly contribute to the quality of care and services we deliver to our clients and their families.

Location: United States (Remote)

Key Responsibilities

Accurately enter, update, and maintain client records, program data, and operational information across company databases and systems
Review and verify data for accuracy, completeness, and consistency prior to entry
Process and manage incoming data from multiple sources including clinical, administrative, and operations teams
Identify and correct data discrepancies, errors, and inconsistencies in a timely and thorough manner
Generate and compile data reports for internal departments and management review
Maintain organized and up-to-date digital records and filing systems in compliance with company policies
Collaborate with cross-functional teams to ensure data integrity and workflow efficiency
Assist with data migration, data cleansing, and database management projects as needed
Handle all client and organizational data with the highest level of confidentiality and in compliance with HIPAA and applicable privacy regulations
Respond to internal data requests promptly and professionally
Identify opportunities to improve data entry processes and communicate recommendations to management
Provide general administrative and operational support as required

Qualifications & Skills

High school diploma or equivalent required; associate's or bachelor's degree in business, healthcare administration, information technology, or a related field is a plus
0–2 years of experience in data entry, administrative support, or a healthcare related role
Excellent typing speed and accuracy with a minimum of 40–50 WPM
Strong attention to detail with a high level of accuracy in data entry and record keeping
Proficiency with Microsoft Office Suite especially Excel, Word, and Outlook
Experience with electronic health record systems, CRM software, or database management tools is a plus
Strong organizational and time management skills with the ability to meet deadlines
Excellent written and verbal communication skills
Self-motivated, reliable, and able to work independently in a remote environment
Ability to handle sensitive client and organizational information with discretion and professionalism
Genuine passion for behavioral health, wellness, and making a positive impact in the community
Bilingual skills are a welcome bonus

What We Offer

Competitive salary with performance-based incentives
Comprehensive health, dental, and vision benefits package
Paid time off and company holidays
Flexible remote work schedule
Specialized training and onboarding support in behavioral health operations
Opportunities for career growth and advancement within the organization
A compassionate, inclusive, and mission-driven work environment
Ongoing professional development and continuing education opportunities
Employee wellness programs and work-life balance initiatives

Equal Opportunity Employer

Positive Behavior Steps is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace where every team member feels valued, respected, and empowered to make a meaningful difference in the lives of those we serve.

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Apply for Data Entry Associate at PBX Steps